Prado Release Notes 10/17/2025

We're excited to announce a major update packed with new features, significant improvements, and important fixes to enhance your experience on our platform.


Enhancements/Improvements๐ŸŽ‰

๐Ÿš€Expanded Gift Card Support with GiftUp
You can now use GiftUp! gift cards on our platform. We've expanded our gift card system to support more providers, giving you more flexibility in how you pay.

๐Ÿš€Advanced Pricing Controls for Resellers
We're giving our reseller partners more power and flexibility. Resellers can now link their pricing policies to specific pricing schemes, allowing for more granular and strategic control over product pricing for their customers.

๐Ÿš€Streamlined Patient Onboarding with LMNs
We've completely revamped the workflow for creating a Letter of Medical Necessity for patients. You can now create a new patient account, generate their LMN, and send them a direct link to purchase a recommended product bundle in one seamless process.

๐Ÿš€Smarter Customer Creation
We've improved our validation during customer creation to prevent duplicate accounts. The system now checks for existing emails and phone numbers in real-time to ensure every customer has a single, unique profile.

๐Ÿš€More Consistent Product Pricing
We've overhauled our pricing engine to ensure that product prices are calculated more consistently and efficiently across the entire platform, from the menu to product detail pages. This is especially beneficial for our reseller partners, who will see more reliable pricing for their syndicated products.

๐Ÿš€Alphanumeric Gift Card Codes
The gift card entry field now accepts letters and numbers, so you can easily redeem codes from a wider variety of gift card providers like GiftUp.

๐Ÿš€Clearer Order Receipts
Your order receipts are now more detailed. They will clearly list any additional fees, such as those for Letter of Medical Necessity processing, so you have a complete breakdown of your purchase.

๐Ÿš€We've upgraded our integration with our payment processing partner to their latest API version, ensuring continued security and reliability.

๐Ÿš€Our gift card processing system has been re-architected to easily support multiple gift card providers, paving the way for even more payment options in the future.

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Bug Fixes๐ŸŽ‰

๐Ÿ›Saved Card Payments
We've fixed an issue that sometimes caused payments to fail when using a saved credit card during checkout.

๐Ÿ›Fulfillment Options for Syndicated Organizations
We've resolved a bug where child organizations could sometimes see incorrect fulfillment options belonging to their parent organization.

๐Ÿ›Reseller Payment Reliability
We've made improvements to ensure that automated payments for our reseller partners are processed more reliably.

๐Ÿ›Sign-Up for Syndicated Organizations
We've adjusted the login and sign-up modal to ensure users in syndicated organizations can create new accounts where intended.


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Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!ย 

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