How to add Store Special Hours?
With the implementation of Special Hour configurations, you can now effectively plan for store closures, such as holidays! This feature allows you to schedule adjusted store hours at both the global (market) level and the individual store level.
This new feature of Special Hour configurations enhances your ability to manage store hours across multiple locations, ensuring flexibility and precision in planning for holidays and other special events. By understanding and utilizing both market-level and location-level settings, you can provide accurate and customer-friendly operating hours for all your stores.
Reschedule Orders: Orders that fall on special holiday hours can be rescheduled to a selected date using the "Reschedule order to" field.
Setting Special Hours at the Market Level
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Navigate to Admin > Market > Pickup Settings:
- This is where you can set store hours that will affect all of your locations, such as closures for a nation-wide holiday.
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Adding Special Hours:
- Select "Add Special Hour" to configure the date and adjusted hours.
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You can also specify how far in advance you want the special hours to display to customers within the locations page.
Setting Special Hours at the Location Level
In addition to setting Special Hours at the market level, you can set specific hours at the individual location level. This allows for flexibility if certain locations need to operate differently from the rest of the market.
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Navigate to Admin > Market > Location:
- Go to the specific location you want to configure.
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Location and Configure Special Hours:
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Select "Edit Location" and then “Configure Special Hours for Pickup.”
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Select "Edit Location" and then “Configure Special Hours for Pickup.”
Note:
- If Special Hours are set at both the market level and the location level for the same day, the Special Hours set at the location level will override the market level.
- For instance, if you have set at the market level that stores are closed on July 4th but one of your locations is open from 8 AM to 10 AM on July 4th, that location will show as open from 8 AM to 10 AM.
Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!