Unlocking the Potential of Pre-Paid Credits

Merchants now have the capability to offer pre-paid account credits for future orders through a simple configuration accessible in Admin > Settings > Marketing > Pre-Paid Credits.

This feature serves as an alternative to traditional gift cards, allowing customers to apply credit towards both one-time and subscription orders.

Key features include:

• Option to Toggle On/Off: Flexibility to enable or disable the feature based on merchant preference.
• Customizable Verbiage: Tailor messaging around pre-paid credits to align with brand voice and messaging.
• Multiple Tiers: Offer various tiers of pre-paid values, allowing customers to choose the desired credit amount.

Merchants can incentivize pre-paid credits by offering tiers with a higher credit value than the purchase price. For example:

• Offering pre-paid credit tiers purchasable at $10, $20, and $30, while providing credit amounts exceeding the purchase price, similar to gift cards at Costco.

Accessing Pre-Paid Credit History in Admin

In the Admin section, users can access the pre-paid credit history of customers by following these steps:

• Navigate to the customer profile in admin.
• Click on "Manage Balance" under the Pre-Paid Credit Balance section.
• This action will display the customer's pre-paid credit history, detailing previous purchases including information about who was signed in and provided the credit via POS.

This way merchants can conveniently track their pre-paid credit history through their profile in Admin. This history reflects all includes information about instances of credit being added or used, refunds processed using account credits, and the user that was signed in during the transaction.

This feature enhances the customer experience by providing flexibility and convenience in managing account credits for future purchases.

See this article on how to purchase on POS - Purchase/Apply Pre-Paid Credit