How to move existing orders to a different delivery date in bulk?
Merchants now have the ability to make adjustments for holidays and move orders in bulk when closing a delivery window.
- Go to Admin > Fulfill.
- Click on Active Delivery Windows.
- You can filter per Market, or Search a Delivery Window using Market, Delivery Zone or Zip Code.
- Click on the Delivery Window that you would like to edit.
- Click on Edit Window.
- Uncheck Open to turn off the delivery window.
- Select a date from the dropdown to transfer all orders for that window.
- Click on Save.
Turning off a delivery window will prompt the user to move all existing orders & upcoming subscription instances from that window to a different active window.
You should be able to choose the new delivery window from a dropdown. The dropdown will only show active delivery windows within 7 days before or after the selected delivery window.
Once changes are saved, the orders should be moved to the selected active delivery window date/time.
Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!
