How to enable billing address requirement at checkout?
Merchants now have the option to require a billing address at checkout. This enhances looks to address fraud prevention measures and bolsters transaction security
- Go to Online Store > Templates > Checkout.
- Click on Edit Properties.
When enabled, customers will be prompted to enter a billing address during the checkout process within the payments section.
Guest Customers/Customers without saved payment methods:
- Orders for Pickup - Customers are required to input their billing address information.
- Orders for Delivery - Customers have the option to deselect the box if they wish to provide a different billing address. By doing so, a checkbox labeled "Billing address is same as delivery address" will automatically be checked, simplifying the process by hiding the option to enter a separate billing address.
Returning users with saved payment methods:
- The system will automatically fill in default payment methods with the corresponding billing addresses.
- Adding a new payment method triggers the same process as described above.
Need more help? Send us an email at support@getprado.com and we'll be happy to assist you!
