Name Update

To go along with our new name, we have updated the POS app name to Prado POS. When searching for the POS in the app store, be sure to search for the new name! 

Tipping

Tipping Set Up

Within Admin v1 > Marketing > Tipping Policy you are able to determine whether you’d like to collect tips on the POS at checkout. 

The COLLECT TIPS ON POS setting will default to no.

If you update this setting to yes, you are able to determine 

• Preset tip amounts type
  • Percentage 
  • Dollar value
• Preset tip amounts
  • Can have up to 3 pre-set values
• Allow custom tip amounts
  • If yes, customers will be able to enter their own dollar value tip on the transaction

Tipping on POS

Once you’ve saved your tipping policy, you will be able to collect tips at the POS in-store.*

When you select “take payment,” the tip screen will display so that you can turn the terminal to the customer so that they are able to select their tip.

Customer can select from pre-set options

Or can enter a custom dollar amount

Tipping Set Up

After the customer has selected their tip and chosen “submit & continue,” they will receive a notification to turn the terminal back toward you to complete the transaction.

When the terminal is returned to face you, select “continue” and the customer is then able to provide desired payment

• Card
• Cash
• Other accepted tenders

The receipt (whether emailed, text, or printed) will display the tip as a line item.